Responsible Gaming
Our Commitment to Responsible Gaming
At Rocket Play, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes a concern.
Age Verification
Players must be at least 18 years of age (or the legal age of majority in their jurisdiction) to use Rocket Play. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age in Australia, you are not permitted to use our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following warning signs in yourself or someone you know, please seek help immediately:
- Chasing losses by gambling more money to recover what you've lost
- Spending more time or money on gambling than intended
- Hiding gambling activity from family, friends, or healthcare providers
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money to gamble or gambling with money needed for essentials
- Unsuccessful attempts to control or stop gambling
- Using gambling to escape problems or relieve stress
- Lying about the extent of your gambling activities
- Jeopardising relationships, career, or educational opportunities
Self-Help Tools
Rocket Play provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Set limits on the amount you are willing to lose over a given period
- Reality Checks: Enable reminders during your gaming session to take breaks and reflect on your play
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel gambling is becoming problematic
- Session Limits: Set time limits for your gaming sessions
For more information on how to use these tools, please visit your account settings or contact our customer support team.
Support Organizations in Australia
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online – Free, anonymous counselling and support
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (Free call, 24/7)
International Support Services
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Take Action Today
If you think you may have a problem with gambling, please seek help immediately. There is no shame in reaching out. Support is confidential, free, and available 24/7. Contact Gambling Help Online at 1800 858 858 or visit www.gamblinghelponline.org.au to speak with a counsellor today.
Remember: gambling should be fun and entertaining. If it stops being enjoyable, it's time to get help.